Tisanes.ca is committed to protecting the privacy of visitors to this site (the “Site”). At tisanes.ca, we want you to have a pleasant shopping experience. And while it is necessary for us to collect certain personal information, we respect and protect your right to privacy as outlined in this Privacy Policy. This Privacy Policy applies to the Site. It does not apply to other websites to which we link.
Note
Our privacy policy is subject to change at any time without notice. To ensure that you are aware of any changes, please review this policy periodically.
By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website.
By simply using the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
Collected Information
To access this site, you must first complete the registration process. During this process, we collect personal information such as your name and e-mail address. Once you have completed and submitted your registration, you have opted to receive e-mail communications from us.
We also collect personal information when you choose to use certain other site features, such as making purchases or choosing to receive text messages about upcoming stores, promotions or events. When you choose to use these additional features, we ask you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information, and we may ask you for additional personal information such as your purchasing preferences and demographics.
In addition, through the site, we automatically collect certain information about site usage, such as how often you visit certain parts of the site, including through the use of cookies, web beacons and other technologies. Most browsers can be configured to prevent the installation of cookies or to notify you when a cookie is set. However, cookies are necessary to access the site.
If you choose to invite someone to join Tisanes.ca, you will need to provide their name and e-mail address. Tisanes.ca stores this information to confirm eligible orders attributable to your account and to track the results of invitation referrals.
How we use your data
We will not share or disclose your information to anyone except as described in this Privacy Policy.
We use personally identifiable information to provide you with a more enjoyable and convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including, but not limited to, fulfilling your order, providing customer service, tracking e-mail invitations you send and supporting your use of the Site and its features. We may also track your past purchases in order to provide you with a personalized profile of your purchase history. In addition, we may inform you of new services or special promotional programs, or send you offers or information.
We may authorize certain trusted third parties to access your information in connection with the performance of their services in maintaining and operating the Site and certain features of the Site. For example, we may use third parties to host the Site, operate various features available on the Site, send e-mails, analyze data, provide search results and links, and assist in fulfilling your orders.
From time to time, we may share your personally identifiable information in connection with strategic relationships. Some of these strategic relationships may include operating a co-branded website or web pages with a strategic partner. You should be aware that these co-branded sites may collect different or additional information. In addition, we may provide links on our site to websites controlled by third parties. We have no control over these websites and our privacy policy does not apply to these third-party websites. Please consult the privacy policy of the website you are visiting.
We may also share personally identifiable and other information with our parent company, subsidiaries, divisions and affiliates.
We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfer made in connection with insolvency or bankruptcy proceedings) involving all or part of our business or in connection with a corporate reorganization, stock sale or other change of control.
We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or other legal requirement, or when we believe, in our sole discretion, that it is necessary to protect our rights or the rights of others, to prevent injury to persons or property, to combat fraud and to reduce credit risk.
We use non-personally identifiable information in the aggregate to improve the site and for business and administrative purposes. We may also use or share with third parties, for any purpose, aggregated data that does not contain personally identifiable information.
How we protect your data
We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of the data stored on our system. While no computer system is completely secure, we believe that the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to ensure the secure transmission of information from your PC to our servers. In addition, only employees and third parties who need access to your information to perform their duties are authorized to do so.
Accessing and updating your personal information and preferences
If you are a registered user, you can access and update your registration information, as well as your preferences for receiving emails or other communications from us, by sending an email to info@tisanes.ca. Please note that your friends and contacts can always choose to send you e-mail invitations. Any user who receives an e-mail invitation to join the site may choose not to receive such invitations in the future by following the instructions in the e-mail invitations and, in addition, if you are a member, you may also choose not to receive such invitations by changing your preferences as indicated above. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may continue to receive communications from us for up to ten business days while we process your request.
While we will endeavor to comply with requests to restrict the use of your information, we reserve the right to remove all or part of a customer’s information if we are unable to reasonably comply with a restriction request.